SALON POLICY
Our Service Guarantee
We make every attempt to ensure that you are satisfied with your experience at Jyoti threading salon. In the event that you are not completely satisfied, please let us know at the time of your service or within 24 hours after your service has been performed.
Refunds
All services are non-refundable but we will be more than happy to schedule a corrective service free of charge.
The service must be a mistake from the service provider... not something you might have changed your mind (after the service has been performed). In case of a disagreement, a redo must be validated by management. You have 48 hours to contact the Salon to receive a complimentary service to adjust any dissatisfaction. Corrective services will not be allowed 5 days past initial service date.
It is important you contact the Salon as soon as you are unhappy so we can schedule you As Soon As Possible for a corrective service.
Please keep in mind, using box color or going from Darker to Lighter tones may result in more than one service to achieve your desired result.
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Right to Refuse Service
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reserves the right to refuse service to anyone demonstrating inappropriate behavior to any member of our staff.
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Return Policy
We are happy to return any retail products you purchased within 30 days of original purchase. No cash value is given and an in Salon credit will be issued.
24 Hour Cancellation Policy
We understand that due to your busy schedule you may have to cancel or change an appointment with us.
In order to respect the time of both our guests and our staff, we simply ask that you notify us of a cancellation or rescheduling at least 24 hours prior to the appointment.
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If an appointment is re-scheduled 3 individual times within the 48 hour window you will be placed on a walk-in basis only.
This is so that we may have ample time to fill the appointment time should you need to cancel your service. Appointments that are cancelled less than 48 hours prior will result in a $100 fee or 50% of the services you are reserved for. The fee will be charged to the credit card we have on file to secure your reservation.
No Show
In order to respect the time of our Stylists, if an appointment is no showed you will be subject to a $100 no show fee or a charge of 50% of the total amount due for services and serviced on a walk-in only basis. Please be advised if you NO Show on a Re-Do Reservation we will not be able to schedule a new reservation free of charge.
Late
Please be courteous to your Artist and other clients. If you are more than 15 minutes late for your appointment we may have to reschedule your appointment.
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Children
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Our Children's Menu is for children under the age of 10. Children over the age of 10 are charged for full price services.
Jyoti threading salon is a Family Friendly Studio, However, all children under the age of 13 must be accompanied by an adult at all times. If a Child under the age of 18 is receiving a service, a consent form must be signed prior to the service is performed.
Methods of payment
Jyoti threading salon accepts Visa, Master Card, Discover, and Cash.
Reservations
You may request a reservation by calling the salon OR via our website.
Gift Certificate Policy
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Gift certificates are valid for up to one year from the date of purchase and must be presented at time of service.
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Copies of gift certificates are not acceptable.
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Please call Jyoti threading salon concerning lost gift certificates.
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All gift certificates are non-refundable.
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Gift certificates are not redeemable for cash.
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Gift certificates are valid at Jyoti threading salon only for all products and services available.
Privacy
Information collected from this site is only used if we need to contact you for further information regarding your appointment.
We greatly appreciate your cooperation in providing us with your contact information.